Dear Experts,
I am being asked to revise the Dunning Letters for our clients. The existing PLDs for each Dunning Letter shows most data fields as system variables. The existing Crystal Report for Dunning Letter 1 is a conversion from the PLD and doesn't show table information for most of the report's main items. There are tables in the report but they are standard ones (OADM, OADP, OCRD, OHEM, OSLP). It also includes a "table" called "PLD__ITEMS" which has all the PLD system variables and no B1 table or field/column information.
As I'm just now starting to work with dunning letters, I see that I can't even run this report in Crystal. The PLD__Items datasource prompts me for a file path and class name. Any ideas what one enters here to run the report outside of B1 (from the Crystal report designer)?
The main focus of my question is: Has anyone created a Crystal Report to replicate the Dunning Letter and if so, what tables are involved and how are they connected? If I can create a Dunning Letter entirely in Crystal, I can replicate it across all clients and get the correct fields/columns of data the clients want. The inclusion of the PLD__Items apparently limits my ability to test the results. I would prefer to avoid the PLD limitations.
Thanks for any assistance.